Pet Room Terms of Use

Pet Room Terms of Use

For guests staying at the facility with their dogs. Please observe the following terms and conditions for a pleasant stay for all guests.

1. Accommodation fee

For every dog, the accommodation fee is 5,093 yen per night (tax included). This accommodation fee is not included in the payment at the time of reservation and needs to be paid at the facility.

2. Conditions for staying in the pet room

The Hotel reserves the right to restrict access to the pet room if it reasonably considers that the following conditions are not met. Even if the following conditions are met, the Hotel may restrict your use of the pet room or request that you stop using the Hotel's facilities, even during your stay, if the Hotel considers that there is a risk that your dog may interfere with the Hotel's operations or cause harm to other guests.

※To ensure the safety and hygiene of all guests and their dogs, our hotel does not permit stays by dogs that have not received rabies vaccination and the five-way combination vaccine, even if a veterinarian has granted an exemption from these vaccinations.

  1. )Requirements for your dog
    The following requirements must be met by your dog.

  1. The dog has been given basic training (no biting, barking, jumping, or defecation).

  2. The dog has had one rabies vaccination each year and at least five mixed vaccines inoculations within the past three years.

  • *Regarding rabies vaccination, an import quarantine certificate that can prove that the dog has been imported within 30 days can be substituted for the rabies vaccination government certificate or the veterinarian’s rabies vaccination certificate.

    *For mixed vaccine inoculations, a certificate of antibody test results may be substituted for the vaccination certificate, provided that the antibody test was conducted within one year from the test date and a veterinarian certifies that the dog has sufficient antibody titers against the diseases designated by the facility.

  • ⅰ) Rabies vaccination government certificate (please present it to the staff), or the veterinarian’s rabies vaccination certificate, or an import quarantine certificate (within 30 days of import).

    ⅱ) Mixed vaccine vaccination certificate or certificate of antibody test results (must be positive for canine distemper virus, canine parvovirus and canine adenovirus antibodies).

  1. No risk of infection with zoonoses.

  2. Not in the treatment or curing period of a disease or injury. In the case of female dogs, please avoid a stay during menstruation and within 2 weeks of menstruation, or during pregnancy.

  3. Not marked by aggression such as raising as fighting dogs and should not cause fear or aversion towards other people or dogs.

  1. )Conditions for Stay
    The conditions for the stay are as follows:

  1. Please do not shampoo, trim or brush your dog in the guest room or bathroom.

  2. In case your dog excretes outside the toilet in the guest room, please contact the staff immediately after cleaning is completed by the guest.

  3. When your dog is left alone in the room, please make sure that the dog is in the cage.

  4. You are solely responsible for any injury caused by your dog to other guests, employees and Hotel visitors, and for any damage to the property. If any claim is made against the Hotel for these reasons, you will be required to compensate for all damages.

  1. The Hotel shall not be responsible for any injury, escape, or death of your dog caused by force majeure such as by natural disaster or accidents while using the facility.
    ※In the event of any inconsistency between the Japanese version of this Pet Room Terms of Use and other versions in a different language, the Japanese version shall prevail.