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September 28, 2022
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Free Medical Insurance for International Travelers staying at Hoshino Resorts in Japan

No Payment Required for All Hoshino Resorts properties in Japan

Hoshino Resorts will offer free medical insurance with no payment required for all international travelers staying at Hoshino Resorts Group properties in Japan, starting from October 5th, 2022. This medical insurance covers the cost of medical treatment of sickness including COVID-19 that occur during a stay at Hoshino Resorts properties.

Since the pandemic, there has been an increase in concerns over receiving proper medical care or expressing one's condition in a foreign country. In addition, in Japan, tourists are required to pay 100% of actual medical expenses*¹, which can be expensive and there are still some hospitals that only accept cash payments. This travel medical insurance can support these difficulties for international travelers.

6 Benefits of the Hoshino Resorts Travel Medical Insurance

Hoshino Resorts Travel Medical Insurance can provide international travelers with 6 benefits shown above. In case of emergency, guests can contact a 24/7 language support*² call center that provides information about nearby hospitals. Medical service at the hospital is guaranteed and there will be no payment required at the hospital on behalf so the guests do not have to worry about preparing and bringing cash.

In order to use this medical insurance, visitors to Japan must make reservations for Hoshino Resorts Group properties through the official booking website. The insurance covers the period from the check-in date to the check-out date with no additional charge. The main indemnities provided by Mitsui Sumitomo Insurance Co., Ltd. include medical expense compensation up to one million yen per injury or disease.

Please check our website for more information: https://www.hoshinoresorts.com/en/sp/safetravel/

Hoshino Resorts continues to take the highest level of infection prevention measures so that our customers can stay at our properties with a peace of mind.

Hoshino Resorts Travel Medical Insurance at a glance
Eligible for: Reservation made on or after October 5, 2022, via Hoshino Resorts’ official website and with a checkout date until December 31, 2023
Properties: All Hoshino Resorts accommodations located in Japan
Insurance Coverage: Medical expenses up to 1 million JPY per injury or disease
*Available to all international guests who booked through Hoshino Resorts’ property official website
*Reservations on the day of check-in will not be covered
*Affiliated Insurance Company: Mitsui Sumitomo Insurance Co., Ltd.

*¹ Reference: Manual by Ministry of Health Labour and Welfare, Japan
https://www.mhlw.go.jp/content/10800000/000601513.pdf (in Japanese)
*² Supported Languages: English, Chinese, Korean, Thai, French, German, Brazilian, Portuguese, Spanish, Italian, Russian, and Turkish