As traffic conditions change with the weather and time, please check the following website for the latest information.

-Railway Operation Status (JR East website)

-Highway Conditions

▼Changes and Cancellations of Reservations

Changes and cancellations of reservations due to weather conditions will be handled in accordance with the "Special Reasons for Exemption of Cancellation Fees". Please refer to the following for details. → Special Reasons for Exemption of Cancellation Fees

Please check the details of "Hoshino Resort Nekoma Mountain" here.

Please beware of suspicious e-mails pretending to be from Hoshino Resorts. There have been e-mails sent under the subject such as "Urgent Contact," "Important Notice," "Identification Confirmation," etc. We never ask for important information such as credit card numbers, expiration dates, PINs, etc. via e-mail. If you find a suspicious email as above, please delete it without clicking on the URL in the e-mail.