Contact
- Reservations
- +81-50-3134-8096
- Open 10:00 AM - 6:00 PM
- Changes to your reservation (guests, plan, or room type) can be easily made on the confirmation page.
- Notices
Scheduled Maintenance: Reservation Page Unavailable
From 7:30 AM to 10:00 AM on October 22th, 2025, We will temporarily suspend new reservations and reservation changes on the web and by phone for maintenance.
*There is a possibility that the maintenance time will be extended.
We apologize for any inconvenience and appreciate your understanding.
Notice Concerning the Closure of KAI Aso
We regret to inform you that KAI Aso will be closing its doors at the end of October 2026.
Our entire staff would like to extend our deepest gratitude to all our guests for their patronage over the years. To express our thanks, we are planning special events from September to October 2026, offering a final opportunity to fully experience the charm of KAI Aso before its closure.
Details and booking information will be announced on this website as soon as they are finalized. We look forward to welcoming you one last time.【Notice】 Regarding Delivery of Messages Leading to Phishing Sites
Please beware of suspicious e-mails pretending to be from Hoshino Resorts. There have been e-mails sent under the subject such as "Urgent Contact," "Important Notice," "Identification Confirmation," etc. We never ask for important information such as credit card numbers, expiration dates, PINs, etc. via e-mail. If you find a suspicious email as above, please delete it without clicking on the URL in the e-mail.