Please beware of suspicious e-mails pretending to be from Hoshino Resorts. There have been e-mails sent under the subject such as "Urgent Contact," "Important Notice," "Identification Confirmation," etc. We never ask for important information such as credit card numbers, expiration dates, PINs, etc. via e-mail. If you find a suspicious email as above, please delete it without clicking on the URL in the e-mail.

▼ Transportation Operating Status Related to the Typhoon Transportation conditions may change with the weather and over time. Please check the following sites for the latest information.

■ Flight Operating Status 　

　Komatsu Airport Flight Information

■ Railway Operating Status 　

　East Japan Railway (JR East) Operating Information,

　West Japan Railway (JR West) Operating Information

■ Road Conditions

　Japan Road Traffic Information Center (JARTIC) Official Site

▼ Changes and Cancellations of Reservations

For changes or cancellations of reservations due to weather conditions, we will respond in accordance with the conditions of our "Special Circumstances Exempt from Cancellation Fees." For details, please refer to Special Circumstances Exempt from Cancellation Fees.