Contact
- Reservations
- +81-50-3134-8096
- Open 9:30 AM - 6:00 PM
- Additional fee applied to phone bookings.
- Night/Emergency
- 045-305-4161
- Open 6:30 PM - 9:30 PM
- Notices
【Notice of Closure of All Buildings】
Thank you very much for your continued patronage.
We would like to inform you that our hotel will be closed for maintenance during the following periods.
■ Schedule
Tuesday, May 5, 2026, 1:00 PM – Wednesday, May 6, 2026, 12:00 PM
Tuesday, May 12, 2026, 1:00 PM – Wednesday, May 13, 2026, 12:00 PM Tuesday, May 19, 2026, 1:00 PM – Wednesday, May 20, 2026, 12:00 PM
■ Business Hours
・Day-use services: All facilities will be unavailable for day-trip use during these periods.
・Complimentary Lockers: Services will resume at 12:00 PM after each maintenance period. Please note that items cannot be retrieved or stored during the closure.
・OMO Bakery: Business will resume from 3:00 PM on the day each maintenance period ends.
We apologize for any inconvenience this may cause and appreciate your kind understanding and cooperation.
【Notice】 Regarding Delivery of Messages Leading to Phishing Sites
Please beware of suspicious e-mails pretending to be from Hoshino Resorts. There have been e-mails sent under the subject such as "Urgent Contact," "Important Notice," "Identification Confirmation," etc. We never ask for important information such as credit card numbers, expiration dates, PINs, etc. via e-mail. If you find a suspicious email as above, please delete it without clicking on the URL in the e-mail.