Contact
Notice of Closure of All Buildings
・June 7, 2023 1: 00 PM - June 21, 2023 1: 00 PM ・November 29, 2023 1: 00 PM - December 1, 2023 1: 00 PM
*We apologize for the inconvenience and thank you for your understanding.
Reservation
| Reservation | Room search (best rate guarantee) * We guarantee the best rate when you make the reservation on this website. |
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| TEL | +81-50-3134-8096 (Reservation Center) * Please make sure you have called the right number |
| Reception hours | 10:00 AM – 6:00 PM |
Night emergency contact number：+81-287-78-8190 [available after 8:00pm] * Please contact the reservation center during the business hours for making or modifying your reservation instead of our night emergency contact number. |
Main Dining OTTO SETTE Nasu
| Reservation | Reserve for dinner time (go to the reservation confirmation page) * Login is required * How to reserve for dinner time (optional reservation) (PDF) |
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| TEL | +81-50-3134-8096 (10:00 AM – 6:00 PM) |
| Hours | Dinner starts from 5:30 PM or 6:00 PM * Restaurant holidays: June 21, 2023 - June 22, 2023, June 26, 2023 - June 29, 2023, July 3, 2023 - July 6, 2023, July 10, 2023 - July 13, 2023 * The business hours may change in different time of year * Reservation is required. For hotel guests only. |
Restaurant SHAKI SHAKI
| Reservation | Reserve for dinner time (go to the reservation confirmation page) * Login is required * How to reserve for dinner time (optional reservation) (PDF) |
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| TEL | +81-50-3134-8096 (10:00 AM – 6:00 PM) |
| Hours | Dinner 5:00 PM – 9:00 PM (order by 8:30 PM) * For the time being 5:30 PM – 8:30 PM (L.O. 8:00 PM) Breakfast 7:00 AM – 10:00 AM (order by 9:30 AM) * For the time being 7:30 AM – 10:00 AM (L.O. 9:30 AM) * Provide buffet menu * The content may change without notice on the day * The business hours may change in different time of year * Reservation is required. For hotel guests only. |
POKO POKO (Activity Center)
| Reservation | Reserve for activities (go to the reservation confirmation page) * Login is required * How to reserve for activities (optional reservation) (PDF) |
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| Hours | 9:00 AM – 6:00 PM Lunch 11:00 AM – 1:30 PM (Books & Cafe in L.O. / POKO POKO) * May change depending on the season * Free admission. Additional fee for activities and cafe. Hotel guests only. |
Book & Cafe (Inside the POKO POKO)
| Hours | 10:00 AM – 5:00 PM (L.O.) Lunch : 11:00 AM – 1:30 PM (order by 1:30 PM) * The business hours may change in different time of year * Lunch is available after check-in * Free admission. Additional fee for activities and cafe. Hotel guests only. |
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RISONARE NASU SPA
| Reservation | Reserve for spa (go to the reservation confirmation page) * Login is required * How to reserve for spa (optional reservation) (PDF) * Only massage reservations are accepted at the reception after check-in. |
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| Hours | 3:30 PM – 11:30 PM (apply by Spa 9:30 PM / Massage 10:30 PM) * Spa and Guest room massage will be closed for the time being (we will inform you on the official website at any time) |
* For hotel guests only |
Hot Spring
| Reservation | 3:00 PM – 1:00 AM of the next day, 5:00 AM – 11:00 AM * Closed during 1:00 AM – 5:00 AM and 11:00 AM – 3:00 PM * For hotel guests only |
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Agri Garden
| Hours | 9:00 AM – 5:00 PM * The business hours may change in different time of year * For hotel guests only |
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Lounge
| Hours | Open 24 hours a day * For hotel guests only |
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Shop
| Hours | 8:00 AM – 9:00 PM * For hotel guests only |
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