How do I know the room capacity?

How do I know the room capacity?

Bedding and Accommodation Policy

Each room is furnished with bedding to accommodate the number of guests included in your reservation. Additional bedding may be available upon request, subject to availability.

For example, if a room with a maximum capacity of 4 guests is reserved for 3 adults, bedding will be provided for 3 guests only.

Please refer the Booking page.

1. Confirm your room name

Please log in to My Account and confirm the name of your reserved room.

My Account can be accessed by clicking the “Sign in”/ "My Stays” button from the upper left menu on the official website. (You can log in with your registered e-mail address and password.)

You can also log in from the link (URL) in your confirmation e-mail, whose title starts with "Your Reservation" sent when you completed the reservation.

2. Check the guest limit

  • RISONARE

  Tomamu Nasu Yatsugatake Atami Osaka Kohamajima Guam

* For Kasuke TiantaiThe Surjack, please contact the hotels directly.

Stays reserved through travel agencies.

Please contact the travel agency where you made your reservation.