As traffic conditions change with the weather and time, please check the following website for the latest information.

-Aomori Railway Operation Status

-Aomori Prefectural Road Information (road closures, etc.)

-Air Operation Status (Misawa Airport website)

-Railway Operation Status (JR East website)

▼Changes and Cancellations of Reservations

Changes and cancellations due to weather conditions will be handled in accordance with the "Special Reasons for Cancellation Fee Exemption." Please refer to the following for details. → Special Reasons for Cancellation Fee Exemption

Please beware of suspicious e-mails pretending to be from Hoshino Resorts. There have been e-mails sent under the subject such as "Urgent Contact," "Important Notice," "Identification Confirmation," etc. We never ask for important information such as credit card numbers, expiration dates, PINs, etc. via e-mail. If you find a suspicious email as above, please delete it without clicking on the URL in the e-mail.