Contact
- Reservations
- +81-50-3134-8096
- Open 9:30 AM - 6:00 PM
- Additional charges apply for phone reservations.
- Notices
Notice Regarding the Kumamoto Earthquake on July 28, 2026
We have received inquiries from many guests concerning the Kumamoto Earthquake that occurred on July 28, 2026, but our hotel has no damage to its building or facilities, and there is no impact on accommodations.
Information Regarding Transportation As public transportation status regarding the Kumamoto Earthquake changes over time, please check the following official websites for the latest updates.
・Airlines Flight Status *Aso Kumamoto Airport Flight Information
・Railroad service status *JR Kyushu train information
・Road conditions *Japan Road Traffic Information Center official website
For guests planning to use JR Kyushu or the Kyushu Expressway, changes or cancellations to your reservation due to the impact of the earthquake can be processed via the link below.
Cancellation Fee Waiver Application Form
※ Applicable period: Reservations with check-in dates from July 28, 2026 to August 31, 2026