- Notices
Scheduled Maintenance: Reservation Page Unavailable
From 6:00 AM on May 16th, 2026, until 12:00 PM on May 17th, 2026, we will temporarily suspend new reservations and reservation changes online and by phone, due to maintenance.
*Please note that the maintenance period may be extended.
We sincerely apologize for any inconvenience and appreciate your understanding.Notice of Closure
Notice of Temporary Closure for Maintenance The entire building will be closed from June 22, 3:00 PM to June 24, 12:00 PM. Facilities & Services Unavailable During Closure: Lockers / Elevators: June 22, 3:00 PM – June 24, 11:00 AM 2F ⇒ 3F Escalator (Up): June 22, 11:00 AM – June 24, 12:00 PM 3F ⇒ 2F Escalator (Down): June 22, 12:00 AM – June 24, 12:00 PM OMO Base: June 22, 12:00 PM – June 24, 12:00 PM
【Notice】 Regarding Delivery of Messages Leading to Phishing Sites
Please beware of suspicious e-mails pretending to be from Hoshino Resorts. There have been e-mails sent under the subject such as "Urgent Contact," "Important Notice," "Identification Confirmation," etc. We never ask for important information such as credit card numbers, expiration dates, PINs, etc. via e-mail. If you find a suspicious email as above, please delete it without clicking on the URL in the e-mail.
