Contact
- Reservations
- +81-50-3134-8096
- Open 9:30 AM - 6:00 PM
- Nighttime・Emergency
- 0980-84-6300
- Open 6:00 PM - 9:30 AM
- Notices
Traffic Conditions
Please check the following website for the latest traffic updates.
■Flight Status | Ishigaki Airport
■Ferry Status | Yaeyama Kanko Ferry & Aneikanko Ferry
Regarding reservation changes or cancellations due to weather conditions, we will process them in accordance with our "Special Circumstances for Cancellation Fee Waivers." For more details, please refer to the Special Circumstances for Cancellation Fee Waivers page.
Typhoon Season Notice
Special Terms and Conditions for Typhoons apply to bookings made through our official website with checkout dates between May 31 and December 1.
Notice of Guest Room Name Changes
The names of certain guest rooms were changed on May 27, 2026. Please rest assured that you will be accommodated in the exact room type presented to you at the time of your reservation.
【Notice】 Regarding Delivery of Messages Leading to Phishing Sites
Please beware of suspicious e-mails pretending to be from Hoshino Resorts. There have been e-mails sent under the subject such as "Urgent Contact," "Important Notice," "Identification Confirmation," etc. We never ask for important information such as credit card numbers, expiration dates, PINs, etc. via e-mail. If you find a suspicious email as above, please delete it without clicking on the URL in the e-mail.