How do I Change My Stay
How do I Change My Stay
If you would like to change the dates, room type, or other details of your reservation, please make a new reservation and then cancel your original booking.
Reservations made on the Official Website
Adding and Changing Options
Please make any changes to dining, activities, and other reservations on the Confirmation page.
Change in the Number of Guests
For hotels in Japan, except OMO, BEB, and 1955 Tokyo Bay, we will accept additional guests within the room's capacity and additional children sharing the bed with adults via phone.
Reservations made through travel agencies, etc.
For any changes to your dates, room type, or other details, please contact the travel agency where you made your reservation.
Children sharing the bed
We will accept children sharing the bed with others up to the maximum occupancy. Please call us to arrange this.
Telephone numbers are available on the 'Contact' page, which you can access by clicking the button in the upper left menu on our official website. Links to our official websites are located at the bottom of this page.
Dining and Activities
For booking dining, activities, and other options, please visit our official website.