How do I Change My Stay

How do I Change My Stay

If you would like to change the dates, room type, or other details of your reservation, please make a new reservation and then cancel your original booking.

Reservations made on the Official Website

Adding and Changing Options

Please make any changes to dining, activities, and other reservations on the Confirmation page.

Change in the Number of Guests

For other hotels in Japan, (excluding hotels above)

Additional guests and bed-sharing children may be added within the room’s capacity by phone. Please contact us for assistance.

Reservations made through travel agencies, etc.

For any changes to your dates, room type, or other details, please contact the travel agency where you made your reservation.

Children sharing the bed

We will accept children sharing the bed with others up to the maximum occupancy. Please call us to arrange this.

Telephone numbers are available on the 'Contact' page, which you can access by clicking the button in the upper left menu on our official website. Links to our official websites are located at the bottom of this page.

Dining and Activities

For booking dining, activities, and other options, please visit our official website.