Hotel Information
Hotel Information
For basic hotel information, please see the 'Hotel Details' section on our official website.
Know before you go
When is the check-in/out time?
Check-in is generally at 3:00 PM, and check-out is at 11:00 AM or noon. Please check the 'My Stays' page or the 'Hotel Details' section on the official website.
If you'll arrive later than your scheduled dinner time, please inform the hotel.
If you plan to check in after midnight, please notify the hotel.
Can I store my luggage before check-in?
We are happy to store your luggage before check-in and after check-out if it's on the same day, except for valuables and fragile items. Please inquire at the front desk for more details.
I would like to send my luggage.
You can send your luggage to and from our hotels.
To our Hotels
Please have your luggage delivered to the hotel front desk the day before check-in. Please write the check-in date and the guest's name, as registered during the reservation, on the luggage for identification. Please bring a copy of the shipping slip, just in case.
From our Hotels
Please inquire at the front desk for shipping slips, packing materials, and more.